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ASSIGNMENT HELP | Ben Davis had just completed an intensive course in Statistical Thinking for Business Improvement which was offered to all employees of a large health maintenance organization. There was no time to celebrate however because he was already under a lot of pressure.

Ben Davis had just completed an intensive course in Statistical Thinking for Business Improvement which was offered to all employees of a large health maintenance organization. There was no time to celebrate however because he was already under a lot of pressure.

Ben works as a pharmacistâ€s assistant in the HMOâ€s pharmacy and his manager Juan de Pacotilla was about to be fired. Juanâ€s dismissal appeared to be imminent due to numerous complaints and even a few lawsuits over inaccurate prescriptions. Juan now was asking Ben for his assistance in trying to resolve the problem preferably yesterday!
Ben I really need your help! If I canâ€t show some major improvement or at least a solid plan by next month Iâ€m history.
Iâ€ll be glad to help Juan but what can I do? Iâ€m just a pharmacistâ€s assistant.
I donâ€t care what your job title is; I think youâ€re just the person who can get this done. I realize Iâ€ve been too far removed from day-to-day operations in the pharmacy but you work there every day. Youâ€re in a much better position to find out how to fix the problem. Just tell me what to do and Iâ€ll do it.
But what about the statistical consultant you hired to analyze the data on inaccurate prescriptions?
Ben to be honest Iâ€m really disappointed with that guy. He has spent two weeks trying to come up with a new modeling approach to predict weekly inaccurate prescriptions. I tried to explain to him that I donâ€t want to predict the mistakes I want to eliminate them! I donâ€t think I got through however because he said we need a month of additional data to verify the model and then he can apply a new method he just read about in a journal to identify ‘change points in the time series†whatever that means. But get this he will only identify the change points and send me a list; he says itâ€s my job to figure out what they mean and how to respond. I donâ€t know much about statistics — the only thing I remember from my course in college is that it was the worst course I ever took– but Iâ€m becoming convinced that it actually doesnâ€t have much to offer in solving real problems. Youâ€ve just gone through this statistical thinking course though so maybe you can see something I canâ€t. To me statistical thinking sounds like an oxymoron. I realize itâ€s a long shot but I was hoping you could use this as the project you need to officially complete the course.

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I see your point Juan. I felt the same way too. This course was interesting though because it didnâ€t focus on crunching numbers. I have some ideas about how we can approach making improvements in prescription accuracy and I think this would be a great project. We may not be able to solve it ourselves however. As you know there is a lot of finger-pointing going on; the pharmacists blame sloppy handwriting and incomplete instructions from doctors for the problem; doctors blame pharmacy assistants like me who actually do most of the computer entry of the prescriptions claiming that we are incompetent; and the assistants tend to blame the pharmacists for assuming too much about our knowledge of medical terminology brand names known drug interactions and so on.


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The post Ben Davis had just completed an intensive course in Statistical Thinking for Business Improvement which was offered to all employees of a large health maintenance organization. There was no time to celebrate however because he was already under a lot of pressure. appeared first on My Nursing Term Papers.

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